The Residential Project & Facilities for Hire

Important Links To Other Websites

Below is an overview of the services that Touchstones12 provides. At Touchstones12, we have been serving the community since 2003 and aim to provide the same convenient, quality service that has made us a reputable service provider in the our field of work.

If at anytime, while you are browsing through our services section, you have a question related to any of our services don't hesitate to call us at 01492 534090 or send us an e-mail at

Abstinence Based Residential Supported Housing
Our client group is diverse encompassing people from every social background. The common factor across all service users is substance misuse, but in practice Touchstones12 does not work directly with people who are misusing substances. The project is abstinence based, essentially working to encourage individuals to bring about their own personal affective change. At T12 we are promoting self motivation, solution focusing and readiness to deal with the underlying issues.  

The project offers 22 residential placements for   

Facilities for Hire
Here at Norfolk house we are proud to offer for hire a range of conference facilities and an I.T. training suite. Come and discover the hidden facility where you will find an excellent place where you can provide lectures, training sessions or meetings. Value for money facilities, purpose nonspecific to mold to optional requirements. Catering provided at request. The venue is located 2 minutes from the railway station, direct access from the A55 and full onsite car parking.

We offer a conference room with full facilities and parking, a meeting room and an I. T. training room.

Contact Facilities Managemen:t


Chris Goodwin, Project Manager and facilities coordinator is always obliging and ready to answer any questions, give Chris a call today: 01492 534090 

Or contact us by one of the following:-

For facility booking contact

Chris Goodwin by Telephone: 01492 534090


Touchstones12, Norfolk House, 39, Princes Drive, Colwyn Bay, Conwy, LL33 0TG


Letter of Thanks From Colwyn Bay

Dear Chris & Amanda

A note to thank you and your teamís fantastic support during the Saint Davidís Day Parade this Tuesday.

When on behalf of Touchstones12  you so readily agreed to steward the parade, it immediately enabled me to move on other things.  Based on past experience I knew Touchstones would not let me down.

It was a more anxious lead up to the parade than usual as we did not have the customary police support.   As soon as I met your team of volunteers, I could instantly see how enthusiastic, competent and responsible they all were and my anxiety was alleviated.

The whole parade went off smoothly and most importantly safely.  On behalf of all seven hundred school children, their teachers and schools, please pass on my very grateful thanks to your whole team.  They did a fantastic job.

All the very best



Ingrid Lewis

Rheolwr Bae Tref Colwyn / Town Manager


01492 577600

07799 178890


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